Shipping policy

Shipping Policy

1. Order Processing

All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

If we experience a high volume of orders or limited stock availability, processing times may be slightly delayed. We’ll notify you promptly of any significant changes.

2. Delivery Estimates

All delivery times provided at checkout are estimated and may vary slightly depending on the courier and your location.
We make every effort to ensure your order arrives on time, but please note that Veloro is not responsible for delays caused by the courier, customs processing, or other factors outside our control.

3. Shipment Confirmation & Tracking

You will receive a shipping confirmation email with a tracking number once your order has shipped.
Tracking information may take 2-3 hours to become active.

4. Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

5. Contact Us

If you have any questions or concerns regarding your order, please contact us at:
contact@shopveloro.com